Privacy Policy

Overview

Spritz Glint ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Information You Provide Directly

When you book our services or contact us, we collect:

• Name and contact information (email address)
• Service preferences and booking details
• Dietary restrictions and food preferences
• Payment information (processed through our banking provider)
• Any other information you choose to provide in communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and deliver the services you request
• Process payments and send invoices
• Communicate with you about bookings, scheduling, and service details
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send relevant information about our services (only if you've opted in)
• Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Contract Performance: Processing is necessary to fulfill our service contract with you
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving services and communicating with clients
• Consent: You have given explicit consent for specific processing activities
• Legal Obligation: Processing is necessary to comply with legal requirements

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third parties who assist with payment processing, email communications, or website hosting
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are required to protect your data and use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more details, see our Cookies Policy.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Booking and service records: 7 years (for accounting and tax purposes)
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics data: 26 months

Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed and stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at:

Email: [email protected]
Address: 128 Shoreditch High Street, London E1 6JE, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit spritz-glint.com for more information.